Shipping Policy
At Sahra.Nko, we provide reliable and fast worldwide shipping through our trusted logistics partners, UPS and DHL Express. Below, you’ll find detailed information about our shipping zones and policies.
Order Processing
Orders placed before 10:00 CET ship the same business day.
Others ship within 1 business day. Weekend and public-holiday orders leave on the next business day.
Shipping Zones and Fees
Europe (EU) – Free DHL Express (2-4 business days)
Switzerland – Free DHL Express DDP · Duties & VAT included (2-4 days)
United States – Free DHL Express (2-5 days) · No import duties under USD 800
Canada – Free DHL Express (2-5 days) · Duties & taxes collected at delivery
▸ Premium DDP upgrade: €30 – all duties prepaid
Australia – Free DHL Express (3-5 days) · Duties & GST collected at delivery
United Kingdom & Australia – Free DHL Express (3-5 days) · Duties & taxes collected at delivery
Rest of World – €45 DHL Express (3-7 days)
Insurance & Tracking
Every parcel is insured up to €1 000 and requires a signature on delivery. A tracking number is emailed once your order leaves our atelier.
Customs & Duties
- Switzerland & Premium DDP Canada – all duties and taxes are prepaid.
- United States– orders below USD 800 are duty-free.
- Other destinations – duties & taxes are collected by your local carrier upon delivery.
Customer Care
Email : info@sahranko.com –
Phone : +33 6 68 25 34 64
Live Chat : 09:00-18:00 CET, Monday-Friday
We reply within 24 business hours.